the keen get lean and mean
As the going gets tough, the keen amongst us will respond not by going (off shore) but by fighting. To fight you must be in shape - lean and focussed. We will have our house in order, addressed our known internal weaknesses, removed excess baggage, maximised productivity and aligned our energies to the key tasks at hand - to competing. This not only goes to kaizen-style new product development or manufacturing but to sales. In tougher times, customers are more fussy, their expectations are raised, they consider harder any decisions to part with their money. Consider applying six sigma thinking to your sales function.
Tony
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